At KMJ Academy, we strive to provide high-quality educational services to our valued customers. We want you to be fully satisfied with your experience with us. However, we understand that there may be situations where you need to request a refund. Please review our refund policy below
**1. Eligibility for Refund:**
- Refunds will only be considered within 30 days of the date of purchase.
- To be eligible for a refund, you must provide a valid reason for your request. Valid reasons may include but are not limited to:
- Dissatisfaction with the course content.
- Technical issues preventing access to the course material.
- Any other legitimate reason deemed acceptable by KMJ Academy.
**2. How to Request a Refund:**
- To request a refund, please contact our customer support team at [support@kmjacacdemy.tech](mailto:support@kmjacacdemy.tech) with your order details and reason for the refund request.
- Our support team will review your request and respond to you within 3 business days.
**3. Refund Process:**
- If your refund request is approved, we will process the refund to the original payment method used for the purchase.
- Refunds may take up to 5-7 business days to reflect in your account, depending on your financial institution.
**4. Non-Refundable Items:**
- Certain items may not be eligible for refunds, including but not limited to:
- Courses that have been completed or partially completed.
- Courses purchased through third-party platforms or resellers.
- Promotional or discounted purchases.
**5. Changes to the Refund Policy:**
- KMJ Academy reserves the right to update or modify this refund policy at any time without prior notice.
- Any changes to the refund policy will be effective immediately upon posting on this page.
**Contact Us:**
If you have any questions or concerns about our refund policy, please feel free to contact us at [support@kmjacacdemy.tech](mailto:support@kmjacacdemy.tech). Our customer support team will be happy to assist you
Feel free to customize this policy according to your specific needs and preferences.